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  • How do I invite others to join the call?

    After you start a meeting call, you can invite up to 5 people to join the meeting call by copying the link (URL) or by sending email to invitees directly from Roundee.io

  • How do I share my screen?

    Desktop

    To start sharing your screen, click the Share screen button in the bottom toolbar(Only one participant can share at a time).
    Note that if you are using Chrome or Opera browser, you need to install an extension in your web browser due to security reasons. Viewing the shared screen doesn’t require the users to install the extension.

    Mobile

    Currently, you can’t start sharing your screen from a mobile device, but the users who participate in the meeting call on a mobile device can view the screen shared from a desktop device.

  • How to download my recording?

    A few minutes after the meeting call ends, you will receive a web page link to for your cloud recoding via email. You can download your recording file from the cloud recording page which is available for 2 weeks.

  • Who can record a meeting?

    Only the host of the meeting call can record a meeting.

  • How long can I record a meeting?

    You can record up to 1 hour per meeting at the moment.

  • How can I share my recording?

    A few minutes after the meeting call ends, you will receive a web page link for your cloud recoding via email. You can copy and share the link (URL) of the cloud recording page, which is available for 2 weeks.

  • Which web browsers does roundee.io support?

    Roundee.io works on Google Chrome (recommended), Safari (above 11 version), Firefox, and Opera browsers.

    Desktop browser:

    Google Chrome (recommended), Safari (above 11 version), Firefox, and Opera.

    Android OS browser:

    Google Chrome for Android

    iOS browser (iPhone, iPad):

    Safari (above 11 version)

    Not supported:

    Microsoft Internet Explorer, Microsoft Edge

  • How secure is my connection?

    Roundee.io encrypts both signal and media content. Roundee.io uses HTTPS(SSL/TLS) to encrypt data in transaction between a user client and servers. If you are using a firewall, please open access for outgoing traffic via TCP and UDP to port 443 on hosts on the domain roundee.io.

  • How do I join a meeting as a guest?

    To join a meeting, you only need to have the link (URL) of the meeting call from the host and enter Email ID once. No installation is required.

  • How do I control the meeting environment?

    First, you can optimize your audio and video quality when you enter the meeting room and during the meeting at the settings. Second, you can turn off your microphone and camera during the meeting. Third, a host of the meeting can turn off the microphone and camera of the guests during the meeting.

  • What are the minimum network speeds requirements to use roundee.io?

    For a full conversation including 6 participants, the recommended network speeds are 1 Mbps for outbound and 3.2 Mbps for inbound. For a one on one conversation, the recommended network speeds are 1.0 Mbps outbound and 1.0 Mbps inbound

    You can adjust your audio and video quality when you enter the meeting room and during the meeting at the settings depending on network environment.

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